Click through these links to quickly find all the information you need to navigate your Program, learn about OneShare Health, and more! Be sure to have your Member login handy, especially when using your OneShare Member Portal.
Can't find what you’re looking for? You can always reach out to OneShare Member Support—we’re always here to help!
Need to contact OneShare Health? Our dedicated support teams are ready to help!
Give us a call or view our contact information.
Follow these steps below or reach out to Member Support for assistance!
Each month, a portion of your Monthly Contribution is designated to your OneShareBox account.
When a health care need arises, select a Network Provider for medical assistance.
At the time of your Visit, present your Member ID Card to your provider; the front desk should reference the Network Logo on the card. Providers can use the EDI # on the back of the card to submit bills electronically to OneShare.
If your provider is unwilling to submit a bill directly to OneShare, request a copy of the CMS HFCA 1500 and/or UB-04 form(s). Then, you may fill out and submit an Expense Sharing Request Form (available in your Member Portal), and fax or mail your completed form (CMS HFCA 1500 and/or UB-04 form, this standardized form can be obtained from your provider) to OneShare Health.
If you go to the OneShare portal login screen, you will see a line of text that reads “Forgot your Password?”
Click this option, input your email address, and select “Send New Password.” A reset link will arrive in the inbox associated with this login.
First, we highly recommend you visit us at onesharehealth.com. Our interactive website was designed with YOU in mind. This is your main center for information about Programs, access to your Member Portal and OneShare Box, a glossary of terms, Provider and Prescription searches, Member Education Resource Hub, Member Testimonials, charity initiatives, and more!
Next, if you didn’t find the answers in your OneShare Health portal, reach out to our incredible Member Support. They’re here to provide personalized assistance to you in understanding how to get the most out of your program at no additional cost to you and your family. They will provide guidance and answers to your questions and help you maximize the resources available through your Program.
For any additional questions or concerns about Sharing, your Program, or how Health Care Sharing Ministries work, please contact Member Support at 833-546-4478 or via email at MemberSupport@onesharehealth.com.
To check whether your provider is part of the First Health Provider Network, visit the Provider Search Page to conduct a provider search. This online search tool provides the most up-to-date and detailed provider information, 24 hours a day, 7 days a week! You can even sort, refine, save your results, or create a list of providers to print or reference later!
It's important to note that OneShare Health and First Health have partnered together to bring you access to the best possible care, but we are still separate entities. When visiting a provider for a health care need, it is the Member’s responsibility to ask if the provider accepts OneShare Health through First Health since it is First Health, not OneShare, whose providers and facilities are contracted and tending to your specific health care needs. If you do not mention that you are a part of this network to your provider, it is possible they will not accept OneShare Health.
If you are Out-of-Network, don’t worry! You can nominate your provider to become a First Health Provider today!
If you need assistance with your provider search, please reach out to the OneShare Member Support Team by phone at (833) 546-4478, Monday through Friday, 8am — 6pm CST.
Not to worry. You can nominate an Out-of-Network Provider to become a part of the First Health® Network!
While OneShare Health is proud to offer our Members the ability to select which providers they use when addressing their health care needs (even if that means a provider is Out-of-Network), you may also help your provider get nominated to be contracted by First Health® and become part of the network. Click to get started on the Provider Nomination Process.
If you need assistance with nominating or locating a provider, contact OneShare Member Support by calling (833) 546-4478, Monday through Friday, 7am – 7pm CST.
In the top right corner of your OneSource Portal Homepage, you will see your name. When you click your name, a short dropdown will appear with an option to “Update Password.”
At this time, you will not be able to change your email within the Portal – however, you can call Member support to make that change or submit a formal Program Change Request under the Resources Tab Selection “Make a Change”.
Choose the “Discounts” option along the navigation at the top of the OneSource Homepage. This will lead you to a page with links to all our Discount Services such as Prescriptions, Diabetic Supplies, Vision, Dental, Hearing, and others.
Discount services will be accessible based on your Program availability. Click on the individual link per your need, and a new window will open to that Discount Service Page. Please note that Discount Services are Not Eligible for Sharing.